ace346 Terms and Conditions

• The user must operate the account in their own name — not on behalf of another person or as a proxy.
• You are personally and legally responsible for your use of the ace346 platform.
• You are expected to be mentally sound and aware while using the platform.
• ace346 reserves the right to verify or suspend any account at any time and for any reason.
• Operating an account in the name of a corporate or business entity is not permitted.

ace346 supports the following payment methods:

• bKash — mobile banking, instant transactions
• Nagad — digital financial service of the postal department
• Rocket — Dutch-Bangla Bank mobile banking
• Upay — UCB digital payment solution

• All transactions will be completed in Bangladeshi Taka (BDT / ৳).
• Deposits from or withdrawals to third-party accounts are not permitted.
• The payment method used must be linked to the mobile number registered with the account.
• ace346 reserves the right to put any transaction on hold if it is suspected to be fraudulent.
• ace346 is not responsible for incorrect transactions — it is the user's responsibility to provide accurate details.

• New members will receive a welcome bonus of up to 200% on their first deposit, with a maximum of ৳8,000.
• Example: Deposit ৳1,000 and receive a bonus of ৳2,000 — total balance ৳3,000.
• Example: Deposit ৳10,000 and receive a bonus of ৳8,000 — total balance ৳18,000.
• Wagering requirement: you must wager 15 times the bonus amount before withdrawing.
• The welcome bonus will be awarded only once per account.
• If the wagering requirement is not completed within 30 days of bonus activation, the bonus will be cancelled.

• ace346 reserves the right to change, suspend, or cancel any bonus offer at any time.
• A bonus offer cannot be used alongside another bonus at the same time, unless explicitly stated.
• If there is evidence of misuse of promotional benefits, the bonus on the relevant account may be cancelled and the account may be suspended.
• Funds in a bonus balance cannot be withdrawn directly — the wagering requirement must be fulfilled first.
• Certain games may or may not be eligible for bonus wagering — please refer to the detailed terms of each promotion.

• If a loss occurs due to a technical fault, ace346 will investigate and make a decision — that decision is final.
• ace346 is not liable for losses caused by internet disconnection.
• Any objection to a game result must be reported to the support team within 72 hours.
• Claims based on incorrect information displayed due to a technical error on ace346's part will not be accepted.
• In all disputes, ace346's investigation logs and server records will be considered the final evidence.

• VIP tier upgrades are determined at ace346's discretion and depend on ongoing activity.
• Weekly cashback is provided every Monday through the designated process.
• The cashback amount is calculated based on wagering history.
• VIP tier status may be reviewed following extended inactivity.
• VIP benefits are non-transferable and cannot be converted to cash.

• All personal information is protected through SSL encryption technology.
• User data is not sold or shared with third parties.
• Information may be disclosed where required to meet legal obligations.
• Users may request to view, correct, or delete their data.
• Necessary information may be retained for a defined period even after an account is closed.

• Users can set their own daily, weekly, or monthly betting limits.
• A self-pause feature is available to temporarily suspend your account at any time.
• A full self-exclusion option is also available.
• ace346 monitors suspicious gaming behaviour and intervenes when necessary.
• The 21+ age requirement is strictly enforced.

• ace346 is not responsible for errors or disruptions in third-party services.
• ace346 is not liable for any loss caused by internet disconnection or device malfunction.
• In unavoidable circumstances (natural disasters, cyberattacks, regulatory directives), ace346 services may be interrupted.
• Under no circumstances will ace346's maximum liability exceed the amount deposited by the user.
• ace346 is not liable for indirect or incidental damages.

• Any user may request to close their account at any time.
• Before the closure process begins after the request, any existing bonus conditions must be met.
• If a valid balance exists, the account will be closed after withdrawal.
• Contact the support team to close your account.

• ace346 reserves the right to change, amend, or update these terms at any time.
• A notice will be provided on the platform for significant changes.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• These terms have been prepared in Bengali and the Bengali version is final.
• Even if any clause of these terms is declared invalid by a court, the remaining clauses will remain in effect.
• Any dispute relating to these terms will be resolved in accordance with applicable law.